Alarm management your operators can trust.
Built on ISA 18.2 — from the moment a condition trips to the day it's rationalized, SCAIQ Alarms keeps attention where it belongs and records everything.
An alarm system that cries wolf trains operators to ignore it. SCAIQ Alarms is engineered around the full lifecycle — not as an event list bolted to a tag engine.
- Alarm floods during upsets burying the alarm that matters
- Chattering and fleeting alarms creating noise nobody can action
- Standing alarms that live on the screen for weeks
- No record of who acknowledged, shelved, or suppressed — or why
- Rationalization documentation disconnected from the system
Every stage of the alarm lifecycle, covered.
| Feature | Detail |
|---|---|
| Operator console | A live, prioritized alarm view with clear status at a glance, response countdowns, and quick filtering — so operators always know what needs attention first. |
| Operator actions | The complete set of actions your team needs — acknowledge, shelve, suppress, and take equipment out of service — each with the right controls and confirmations. |
| Role-based authority | Actions are scoped by role, so operators, supervisors, and engineers each get the authority appropriate to their responsibility. |
| Alarm rationalization | Document the cause, response, and justification for every alarm, with approval and review workflows built in. |
| Smart suppression | Reduces noise during startup, shutdown, and related-alarm situations, so operators see what actually matters. |
| Escalation | Alarms that go unanswered escalate automatically, based on your response-time policies. |
| Analytics & KPIs | Flood and chatter detection, top-alarm reporting, and response-time KPIs — measure and improve alarm system health over time. |
| History & audit | A complete, audited history of every alarm event and every operator action. |
What changes for your control room.
Faster, calmer upset response · defensible compliance posture (audit everything) · rationalization discipline that sticks · measurable alarm-system health (KPIs) · reduced operator fatigue.
Operators, shift supervisors, process/control engineers, plant managers, HSE/compliance.
Frequently asked questions
Is SCAIQ Alarms ISA 18.2 certified?
ISA 18.2 is a standard of practice, not a certification scheme; SCAIQ Alarms is built on ISA 18.2 — its states, operator actions, and analytics follow the standard's lifecycle model.
Can operators be required to comment when acknowledging?
Yes — comment enforcement is priority-based (e.g., mandatory for critical/major alarms).
How does shelving differ from suppression?
Shelving is a timed, operator-initiated pause with automatic return; suppression-by-design and out-of-service are engineering-controlled states — each is tracked and audited distinctly.
Can alarms escalate if nobody responds?
Yes — time-to-respond policies drive escalation states surfaced on the console.
See the alarm console live.
Bring your toughest SCADA questions. Our engineers will show you real screens, real alarms, and real trends.
Or talk to us directly: +91 84014 22388 ·sales@scaiq.com